Payment and Refund Policy

Project Pricing

All services are quoted and agreed before work begins. Pricing may be fixed, staged, or otherwise structured depending on project scope and delivery requirements.

Payment Timing

Payment may be required upfront, by milestone, or in staged amounts as agreed for the project. Work may be paused if an agreed payment is not received on time.

Refunds

Because Legion Algo Labs provides custom digital services, payments are generally non-refundable once work has begun, time has been allocated, or project delivery has started.

Cancellations

• Work completed up to the cancellation point remains billable.
• Any agreed non-refundable deposit remains non-refundable.
• Any remaining project balance may still be due where that is part of the agreed scope or payment structure.

Resolution

We aim to resolve concerns fairly, clearly, and professionally. If an issue arises, please contact us promptly so we can review the work and discuss a practical resolution.