Privacy Policy

1. Information We May Collect

Depending on how you interact with Legion Algo Labs, we may collect your name, email address, phone number, business details, account login details, enquiry information, booking information, consultation information, contact form details, subscription or membership status, and payment-related records, excluding full card details where handled by third-party processors.

We may also collect learning progress, course activity, quiz results, achievements, milestones, education tracking, app and website usage information, trading journal entries or notes submitted by you, calculator inputs and saved tool settings where applicable, AI assistant prompts, questions, answers, interaction logs, support messages, feedback, complaints, device information, browser information, IP address, analytics, cookie data, and technical information.

For client delivery projects, we may collect information submitted through business automation, workflow, dashboard, AI workflow, trading technology, or service delivery projects.

We aim to collect only the information reasonably necessary for the purpose involved.

2. Sensitive And Trading-Related Information

Some information users choose to provide may be sensitive or commercially private, such as trading notes, journal entries, strategy reflections, business workflows, client process information, or AI conversations.

Users should avoid submitting information they do not want processed by Legion Algo Labs or relevant third-party service providers.

Legion Algo Labs does not require users to submit personal financial information such as net worth, income, full account balances, or personal risk tolerance for education-only services unless a future product clearly requires it and appropriate legal review has been completed.

3. How We Use Information

We may use personal information to respond to enquiries, provide services, create and manage accounts, deliver academy content and learning tools, track learning progress and education milestones, operate the Legion HQ app and website, operate AI-assisted tools and workflows, provide trading laboratory education features, support trade journaling, calculators, and learning reviews, improve systems, content, and service delivery, communicate with users, clients, and leads, provide support, troubleshoot issues, process payments, manage subscriptions, manage client projects, improve security, prevent misuse, and comply with legal, accounting, tax, regulatory, and operational obligations.

4. AI Processing And Model Improvement

Legion Algo Labs may use AI systems or third-party AI providers to process prompts, support messages, workflow content, educational questions, or other information submitted by users.

Where we use AI tools, information may be processed to provide responses, generate summaries, support learning, assist workflows, or improve service quality.

If Legion Algo Labs intends to use personal user data, trading journal data, or AI conversations to train or materially improve proprietary models, we will provide clear notice and, where appropriate, obtain consent or provide opt-out options.

Users should not submit confidential third-party information, regulated data, or highly sensitive information unless they have the right to do so and understand how the relevant service works.

5. If You Do Not Provide Information

You can choose not to provide personal information. However, if you do not provide information we reasonably need, we may be unable to respond to your enquiry, arrange a consultation, create or manage your account, provide app or academy access, track education progress, deliver the relevant service, provide support, or complete a client project.

6. Data Sharing

We do not sell personal information.

We may share personal information with trusted third-party service providers where reasonably necessary to operate the business and deliver services. These providers may include website and app hosting providers, email and communication platforms, analytics providers, payment processors, booking and scheduling platforms, AI and automation providers, cloud storage and database providers, security tools, monitoring tools, error-reporting tools, contractors, and professional advisers working with Legion Algo Labs.

We may also disclose information where required by law, to enforce our terms, to protect rights or safety, or to respond to lawful requests.

7. Overseas Service Providers

Some service providers we use may store or process personal information outside New Zealand.

Where we disclose personal information overseas, we take reasonable steps to ensure it is protected in a manner consistent with New Zealand privacy law, where required.

8. Cookies And Tracking

The Legion Algo Labs website and app may use cookies, analytics, pixels, software development kits, device identifiers, or similar tracking technologies to understand traffic and usage, improve website and app performance, support login and security, measure marketing performance, personalise or improve user experience, and monitor errors and platform reliability.

Users may be able to control cookies or tracking through browser, device, or app settings. Some features may not work properly if cookies or tracking are disabled.

9. Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Security measures may include access controls, authentication, encryption where appropriate, secure hosting, audit logs, backups, internal controls, and provider reviews.

No online system, app, platform, AI service, or transmission method can be guaranteed to be completely secure.

10. Retention

We keep personal information only for as long as reasonably needed for the purposes we collected it for, including responding to enquiries, delivering services, maintaining accounts, tracking learning progress, supporting app functionality, maintaining business records, meeting legal, tax, accounting, or regulatory obligations, resolving disputes, and improving and securing systems.

When information is no longer needed, we will take reasonable steps to delete, anonymise, or securely store it according to business and legal requirements.

11. Access, Correction, And Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting us.

We will handle reasonable requests in line with applicable law and operational requirements. Some information may need to be retained for legal, accounting, security, dispute, or legitimate business reasons.

12. Account Deletion

Where user accounts are available, users may request account deletion by contacting Legion Algo Labs.

Account deletion may remove or restrict access to learning progress, journal entries, AI history, saved settings, and platform records, except where information must be retained for lawful reasons.

13. Children And Young Users

Legion Algo Labs is not intended for unsupervised use by children.

If a future education product is designed for younger users, additional safeguards and consent processes should be implemented.

14. Privacy Breaches

If a privacy breach occurs, Legion Algo Labs will take reasonable steps to assess, contain, and respond to the incident.

Where required by New Zealand law, we will notify affected individuals and the Office of the Privacy Commissioner.

15. Your Rights And Complaints

If you have a privacy question, request, or complaint, contact us at legionalgolabs@gmail.com.

If you are not satisfied with how we handle a privacy concern, you may contact the Office of the Privacy Commissioner.

16. Updates

We may update this Privacy Policy from time to time. Updated versions will be published on our website, app, or relevant platform.

Privacy Officer Contact

For privacy-related questions, requests, or complaints, contact Legion Algo Labs at legionalgolabs@gmail.com.