AI integration and automation

    AI that does real work in your business

    We connect AI and automation to the systems you already use: n8n workflows that move information correctly, AI agents that handle defined tasks, and people approving the steps that need judgement.

    • n8n workflows
    • AI agents with clear limits
    • CRM and API integration
    • Human review steps

    How it fits together

    1. A triggerNew enquiry, email, form or file
    2. Workflown8n routes and enriches the data
    3. AI stepClassify, extract, draft or summarise
    4. Review and updateA person approves; CRM and reports update

    What we automate

    Repetitive work, end to end

    Typical starting points. Each is scoped around your process and tools.

    • Lead intake and routing

      Enquiries from forms and email are captured once, checked, added to your CRM and routed to the right person.

    • Document processing

      Fields extracted from invoices, forms and emails into your systems, with uncertain cases flagged for a person.

    • Drafted replies

      Incoming messages sorted by type, with a suggested reply drafted for someone to check and send.

    • Automated reporting

      Scheduled summaries pulled from several systems, delivered where your team already looks.

    Business process automation

    Map the process, then automate it

    We start by mapping how the work happens today: who does what, in which system, and where it goes wrong. Then we automate the steps that are repetitive and well defined, keep people on the steps that need judgement, and measure the result.

    • Process mapping before any build
    • Error handling and alerts when a step fails
    • Documentation and handover
    • Changes made in small, reviewable steps

    n8n workflow automation

    Workflows you can see and change

    We build primarily with n8n, an automation platform that can be self-hosted or run in the cloud. Workflows are visual, so your team can see what happens at each step, and they connect to hundreds of services and to any system with an API.

    We design workflows with retries, logging and alerts, so a failure is noticed and fixed rather than silently losing data.

    AI agent development

    Agents that act within limits you set

    An AI agent is a model that can use tools: look something up, update a record, draft a document. We give each agent a narrow job, only the tools and data that job needs, and an approval step before anything consequential happens. Actions are logged so you can review them.

    AI integration services

    AI inside the software you already have

    We add AI features to existing websites, apps and internal tools: search and answers over your content, classification, summaries and assistants. We help you choose between cloud model providers and local models, and agree how data is handled before anything is built.

    CRM integration and development

    Your CRM, kept accurate without retyping

    We connect the CRM you already use to your forms, email, calendar and reporting, so records are created and updated automatically. Where an off-the-shelf CRM does not fit how you work, we build focused custom tools around it.

    Technologies we work with

    • n8n
    • APIs and webhooks
    • AI agents
    • Cloud model APIs
    • Local language models
    • Vector databases
    • CRM integrations
    • Lead management
    • Automated reporting

    Working with Legion

    How a project runs

    Small, useful steps first. Nothing is automated until you have seen it work.

    1. 01

      Discovery

      We map the process and agree what success looks like.

    2. 02

      Proposal

      Scope, approach, data handling and cost, in writing.

    3. 03

      Build

      Built in stages you can review, starting with the highest-value step.

    4. 04

      Launch

      Monitoring, documentation and a handover for your team.

    5. 05

      Support

      Optional ongoing support as your tools and processes change.

    Projects are scoped through discovery. Focused automation work may begin in the low thousands of New Zealand dollars; larger systems need a larger budget. Ongoing support is optional.

    Questions

    Common questions

    Which automation tools do you use?
    We build primarily with n8n, which can be self-hosted, and connect other platforms through their APIs.
    Can AI make mistakes?
    Yes. Models can be wrong or inconsistent, so we design review steps, limits and logging around them, and keep people in charge of decisions that matter.
    Will automation replace our staff?
    The aim is to remove repetitive steps such as copying data between systems, so people spend their time on the work that needs them.
    Can you work with our existing CRM?
    Usually, yes, provided it offers an API or integrations. We confirm this during discovery.
    How long does a project take?
    It depends on the process and systems involved. We give you a staged plan after discovery rather than a promised date up front.
    Do you only work in Christchurch?
    Legion Algo Labs is based in Canterbury, New Zealand. We work with businesses in Christchurch, across New Zealand and internationally, mostly remotely.

    AI integration and automation are engineering services for client businesses. They are separate from Legion's own products, such as Legion AI inside Legion HQ.

    Start with the problem

    Tell us what you want to improve. We will tell you plainly whether this service is the right fit.